Jul
Taffy

Homespun: Get To The Shopper

Written by Taffy

HOMESPUN_DOORHANGER

There is a troubling pattern on the east side, one that might be repeating itself elsewhere, but my neighborhood is where I see it. The pattern goes like this; have an idea for a business, move on it before it’s fully developed, execute it half-heartedly, wait for dollars to flow through the door, close up shop and bitterly blame the neighborhood for not supporting you. Now businesses fail for all sorts of reasons but the one consistent, recurring factor in those failures is a lack of advertising, marketing and promotion.

I understand that print and broadcast advertising is expensive – our ad budget was the first thing to go when Homespun’s loan application was denied. But just because you can’t afford to execute big ad campaigns doesn’t mean you can’t promote your business. Rather than shell out big bucks for ad buys we decided to take a more punk rock approach, or as some call it, “street-level marketing.”

It’s pretty simple – step one, design a flyer. Step two, print said flyer. Step three, place said flyer in places where you think your customers will see it. Repeat as needed. A couple hundred bucks and a couple of days of driving around the city or neighborhood, depending on your reach and you’ve just significantly increased awareness of your business. We went crazy and had posters printed so we could put them up in public places and catch the attention of passersby. Another couple hundred bucks got us 2,500 door hangers which are being placed on nearly every front door in Irvington proper as well as parts of surrounding neighborhoods.

The door hanger includes a coupon good for the first month of business because we know that retail lives and dies with the neighborhood. It’s not expensive and it’s not sophisticated but almost no one in our neighborhood will be able to say they didn’t know that we were here. No matter how good the idea, how well you execute it, or how well known you are, you still have to get to the shopper.

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This entry was posted on Sunday, July 25th, 2010 at 10:09 am and is filed under Uncategorized. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.

7 Responses to “Homespun: Get To The Shopper”

  1. Robin Says:

    Taffy-I am a partner in a business similar to yours. I would like to know the results of your door hanger experiment. It sounds good. The best advertising we get is when our artists particiate in some sort of public thing. For instance, there was Cow Parade here and out artists did a cow…we had a phenomenal response. But it isn’t always easy to find a high profile event to do. We are looking for inexpensive advertising options and I like your idea!

  2. Taffy Says:

    Robin – Our response rate is trending towards 2%, which is typical for direct marketing efforts. It took a lot of time for me to walk the neighborhood but it helped to be able to talk to people and simply be seen promoting the business. A postcard doesn’t have quite the same effect. My only regret is that I couldn’t do a larger area.

  3. Taffy Says:

    And by 2% I mean 2% of the coupons I distributed will be redeemed at the store.

  4. Erin Says:

    I didn’t even see the coupon and still came by shopped and bought! It’s a fantastic store and a great addition to the neighborhood. Thanks!

  5. Taffy Says:

    Erin –

    I had enough door hangers to cover Arlington to Emerson, 10th St. to the railroad tracks, the old boundaries of Irvington and there is still one pocket of that area I haven’t gotten too. Maybe you’ll still get a coupon. :)

  6. Julie Says:

    Most door hangers I get I don’t even look at, I just throw them away because they are usually for handyman, yard work, etc. But this one caught my eye because of the artistry that went into it. I have not been to the store yet, but I will definitely be in and I will buy something no matter how small. Taffy, you hit the nail on the head. I didn’t realize several businesses had moved in (and out) until my kids told me from riding their bikes to Lazy Daze. It maybe because I am too old to figure it out, but I was a little disappointed that I couldn’t see any merchandise on line. If it is there, excuse my ignorance. If it isn’t, you might consider it. Thanks for putting your business in our neighborhood!

  7. Taffy Says:

    Julie – We’re working on a more extensive web site now! Thanks.

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